Terms & conditions

These terms apply to the use of this website and to transport and logistics services supplied by S&B Transport & Logistics, company number 16893974, unless a separate written agreement states otherwise.

By confirming a booking, the customer agrees to these terms and any additional conditions stated in the quotation or booking confirmation.

Information on this website, including vehicle capacities, dimensions, payloads and service availability, is provided in good faith as a general guide. Exact requirements and vehicle specifications will be confirmed during quotation.

Nothing published on this website constitutes a binding offer or guarantees vehicle availability.

Quotations are based on the information supplied by the customer and remain valid for seven days unless a different period is stated.

Prices exclude VAT unless stated otherwise. Quotations may be revised if the load, route, timings, access requirements, waiting time or other relevant details differ from the information originally provided.

Domestic transport may be undertaken subject to the Road Haulage Association Conditions of Carriage identified in our quotation or booking confirmation. A copy of the applicable conditions is available on request.

Where the CMR Convention applies to international carriage by road, its mandatory provisions will take precedence.

Goods-in-transit insurance is maintained for our directly operated vehicles, subject to the terms, exclusions and liability limits of the applicable policy and conditions of carriage.

Goods-in-transit insurance does not automatically provide full-value or all-risks cover for the customer’s goods. The customer must declare the nature and full value of the consignment before booking. Additional cover may be available subject to written agreement, insurer approval and any additional cost.

To the extent permitted by law, we are not liable for indirect or consequential loss, loss of profit, loss of contract or loss arising from circumstances outside our reasonable control.

A booking is confirmed when it has been accepted by us in writing and any required advance payment has been received.

Cancellations made less than four working hours before the agreed collection time may be charged up to the full quoted amount. Where a vehicle has already been dispatched or committed exclusively to the booking, the full quoted amount may become payable.

The customer is responsible for providing accurate information about the goods and ensuring they are properly packaged, safely prepared for transport and suitable for the requested method of carriage.

Safe and lawful access must be available at all collection and delivery locations. Any included loading or unloading allowance will be stated in the quotation. Additional waiting time will be charged at the rate stated in the quotation or booking confirmation.

We do not carry dangerous, hazardous, illegal or prohibited goods unless their nature has been fully declared and carriage has been expressly accepted by us in writing.

The customer is responsible for accurately declaring the contents, weight, dimensions, value and handling requirements of every consignment.

We may subcontract all or part of a movement where additional capacity, an articulated vehicle or specialist capability is required.

Transport partners are required to hold appropriate insurance and operator licensing where legally required. S&B remains the customer’s contractual point of contact and coordinates the movement through to delivery.

Unless credit terms have been approved by S&B Transport & Logistics Limited in writing, full payment must be received in cleared funds before the vehicle is dispatched.

A booking may be acknowledged provisionally but is not secured until the required payment has been received. Approved account customers must pay within the period stated on the quotation or invoice.

We may suspend or decline further work where an account is overdue. We also reserve the right to charge statutory interest and applicable debt-recovery costs on overdue commercial invoices under the Late Payment of Commercial Debts (Interest) Act 1998.

Any loss, damage, shortage or delay must be reported to us in writing as soon as reasonably possible and within the timescales stated in the applicable conditions of carriage.

Damaged goods, packaging and supporting documents must be retained for inspection. Submission of a claim does not automatically constitute acceptance of liability.

These terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, except where mandatory legislation provides otherwise.

Questions concerning these terms should be sent to:

S&B Transport & Logistics Limited
Email: info@sbtransportlogistics.co.uk
Company number: 16893974